Terms of Service

Last updated: November 30, 2025

Agreement to Terms

Welcome to PopInHQ! These Terms of Service ("Terms") govern your access to and use of PopInHQ's website, services, and applications (collectively, the "Service"). By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access the Service.

Account Registration

To use certain features of our Service, you must register for an account. When you register, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Maintain the security of your account credentials
  • Accept all responsibility for activity that occurs under your account
  • Notify us immediately of any unauthorized use of your account

You must be at least 13 years old to use our Service. By registering, you represent that you meet this age requirement.

Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree NOT to:

  • Use the Service in any way that violates any applicable law or regulation
  • Impersonate or attempt to impersonate PopInHQ, a PopInHQ employee, another user, or any other person or entity
  • Engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Service
  • Use the Service to transmit, or procure the sending of, any advertising or promotional material without our prior written consent
  • Introduce any viruses, trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful
  • Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Service
  • Use the Service to harass, abuse, or harm another person
  • Use any robot, spider, or other automatic device to access the Service

Virtual Offices and User Content

PopInHQ allows you to create and customize virtual offices. You retain all rights to the content you create, upload, or share through the Service ("User Content"). By posting User Content, you grant PopInHQ a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display such content solely for the purpose of operating and improving the Service.

You are solely responsible for your User Content and the consequences of posting or publishing it. You represent and warrant that you own or have the necessary rights to use and authorize us to use all User Content as described in these Terms.

AI-Generated Content

Our Service includes AI-powered features for generating avatars and office assets. AI-generated content is provided "as is" and may not always meet your expectations. You acknowledge that AI-generated content may occasionally produce unexpected or inappropriate results, and you agree to review and approve all AI-generated content before using it in your virtual office.

Communications and Privacy

PopInHQ provides real-time audio and video communication features using WebRTC technology. You acknowledge that:

  • Communications may be transmitted peer-to-peer or through our media servers
  • We do not record or store your audio/video communications unless you explicitly choose to do so
  • You are responsible for obtaining consent from other participants before recording any communications
  • You should not share sensitive or confidential information through the Service without appropriate safeguards

Third-Party Integrations

Our Service may integrate with third-party services such as Slack. Your use of these integrations is subject to the third party's terms of service and privacy policies. We are not responsible for the practices of third-party services, and you use them at your own risk.

Subscription and Payment

Some features of the Service may require a paid subscription. If you choose to purchase a subscription:

  • You agree to pay all fees associated with your subscription
  • Subscriptions automatically renew unless cancelled before the renewal date
  • All fees are non-refundable except as required by law
  • We reserve the right to change our pricing with reasonable notice

Intellectual Property

The Service and its original content (excluding User Content), features, and functionality are and will remain the exclusive property of PopInHQ and its licensors. The Service is protected by copyright, trademark, and other laws. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.

Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including without limitation if you breach these Terms. Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service or contact us to request account deletion.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL POPINHQ, ITS AFFILIATES, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICE.

Disclaimer of Warranties

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER POPINHQ NOR ANY PERSON ASSOCIATED WITH POPINHQ MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE SERVICE.

Indemnification

You agree to defend, indemnify, and hold harmless PopInHQ and its affiliates, licensors, and service providers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Service.

Governing Law

These Terms shall be governed and construed in accordance with the laws of the jurisdiction in which PopInHQ operates, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

Changes to Terms

We reserve the right to modify or replace these Terms at any time at our sole discretion. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms.

Contact Us

If you have any questions about these Terms of Service, please contact us at:

Email: [email protected]